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Frequently Asked Questions

Product Information

Do you sell a scratch-proof floor?
Lange offers many types of scratch-resistant options such as laminates, ceramic and luxury vinyl tile (LVT). Lange will advise you as to the best options that stay within your budget.

Do you have samples I can take home?
Yes. Display boards and swatches can be signed out for up to 3 days. This can be very helpful to ease your selection process and decide on the perfect floor.

Do you sell pet- and kid-proof flooring?
We sell a full line of flooring built to resist spills, accidents and heavy traffic, to keep floors looking beautiful when kids or pets use them daily. Ask your salesperson for details. We love talking about floors and will guide you to the best flooring for pets and kids.

Is thicker carpet better?
Not necessarily. Fiber and construction play a more important role in the durability of a carpet. Stop into our showroom and speak with a consultant. We’ll be happy to show you examples of both types of carpet and explain their durability in more detail.

Cost Information

How much does it cost to carpet an average-sized room?
Depending on the type of carpet expect an average 12’ x 12’ room could range from $350.00 to $700.00 and up. This estimate includes pad, installation, and tear-out.

Does it cost anything to measure my floor?
A small deposit is requested to secure your time slot for the floor measure. The deposit will be credited back to you on your installation fee from Lange.

Ordering And Installation

Do I have to move all my furniture out of the room before you come to lay the carpet?
With few exceptions, we can include the cost of moving your furniture in the quote. Keep in mind that to get a proper stretch on the carpet, it is necessary to remove all furniture from the room.

How long will it take to receive my new flooring order?
In-stock, do-it-yourself products may be taken home the same day you purchase them. Special orders average about 2 weeks. On a larger installation project, it is recommended to allow 3-4 weeks to include measuring your floor(s), quoting, shipping and installation time. This is only an estimate and subject to the manufacturer’s availability.

What days and times can my room(s) be measured?
Typically, your room(s) can be measured during normal business hours – 9 am to 5 pm, Monday through Friday. If these days or times will not work for you please let us know and we will do our best to accommodate your schedule. Do you have your own installers? All of our crews are local and are an extension of the Lange family. Most of our crews have worked full-time for Lange Flooring Center for 5 to 30 years.

Maintenance

What do I use to clean my new floors?
You will find a full line of approved wood, tile, laminate, vinyl, and carpet cleaning products at Lange Flooring Center. These products have been carefully chosen to ensure that their use will not harm or void your warranty. Always avoid bleach, ammonia, and oil-based products, common in many over-the-counter products.

What will make my carpet last longer?
Often a simple pad upgrade will add life to a standard carpet. A carpet pad upgrade that costs as little as .10 cents per foot can add years to the life of your carpet.